The Department of General Services (DGS) is committed to providing residents with safe, dynamic, and accessible recreational spaces, which include our playgrounds, green spaces and DGS takes the responsibility of the maintenance and repair of our properties across the District very seriously. As the implementation agency, The Department of General Services (DGS) primarily rely on our partnership with DPR, DCPS, and other client agencies to inform us of community concerns and maintenance requests. The Department of General Services (DGS) will continue to work with our client agencies, partners and the community to ensure District facilities maintained.
For District government employees, staff and building managers, please use the link: Government Agencies Facility Maintenance Work Order Request Form
Government Agencies Facility Maintenance Work Order Request Form
Community Facility Maintenance Work Order Request Form
For community leaders, stakeholders or residents who want to report DGS facility-related issues occurring at a municipal property, school, recreation center or park, please use the Community Facilities Maintenance Form. Be advised that if an accurate picture or location is not provided, it will cause a delay in creating the work order request. Once the maintenance request has been placed, a DGS Facilities FIRST Team member will contact you within 24-48 hours. They will confirm the required information (description of the issue, location, and photo) are correct.
*Check your spam folder to ensure you do not miss the notifications from our FIRST TEAM unit.
*For all Grass Mowing, Weed Removal, Fallen Trees concerns at District owned sites, please contact 311 to enter a DGS Grounds maintenance Request.